Main Duties & Responsibilities
The following main responsibilities and duties occur across all accommodation settings, such as Service User homes and Community facilities, to varying degrees and proportions of time:

Provide direct personal care, a safe environment and support to Service Users, in a variety of settings. As part of a team member provide care delivery and support to individual Service Users in accordance with their individual support plans and identified outcomes whilst following Service policies, procedures and Health & Safety regulations.

Provide Service Users with support to take prescribed medication as directed by a qualified and authorised person.

Plan and contribute with Service Users’ personal development, promoting, enabling and developing communication skills and independence, providing stimulation through programmed activities.

Contribute towards the processes for collecting information to enable effective maintenance of Service User records, contacts, statistical returns and minor financial record keeping.

Participate with the routine observation of Service User needs, the care assessment process and the development of support plans in conjunction with team colleagues and other key professionals.

To be part of routine reviews and participate in monitoring plans relating to changing Service User needs and daily outcomes.

Act as an initial point of telephone and personal contact. Receive requests for information on a range of issues, to be referred to team colleagues and other professional staff for advice, direction and where appropriate action.

Undertake and observe routine tasks and duties with Service Users to support and promote health and hygiene standards, social skills and independence.

Assist and advise Service Users with basic personal finance management and
local shopping activities as directed and when required.