Main Duties & Responsibilities
The following main responsibilities and duties under the direction of a senior team member occur across all accommodation settings, such as Service User homes and Community facilities, to varying degrees and proportions of time:

Provide direct personal care, a safe environment and support to Service Users, in a variety of settings. Where directed, carry out care delivery and Support to individual Service Users in accordance with their individual support plans.

Under the direction of a senior team member, support Service Users to take prescribed medication.

Assist in Service Users’ personal development, promoting, enabling and developing communication skills and independence, providing stimulation through programmed activities.

When needed, contribute towards the routine observation and recording of Service User needs, the care assessment process and the development of support plans in conjunction with team colleagues and other key professionals.

To be part of routine reviews and participate in monitoring plans relating to changing Service User needs and daily outcomes.

Act as an initial point of telephone and personal contact. Receive requests for information on a range of issues, to be referred to team colleagues and other professional staff for action.

Undertake routine tasks and duties with Service Users to support and encourage good health and hygiene standards, social skills and independence. Support and guide Service Users with basic personal finance management and local shopping activities as directed.

To have day to day contact with a range of care professionals and other agencies to pass and receive information related to Service User care and attendance at meetings when required to do so.